Sapa Night Market

Privacy Policy

Last updated: November 11, 2026

This policy explains what personal data Sapa Night Market Private Food Tours (“we”, “us”), Sa Pa Ward, Lao Cai Province, Vietnam, collects through sapanightmarket.com and WhatsApp, why, who sees it and how long we keep it.

1. What we collect

  • Booking details: your name, email address, WhatsApp number, tour date, group size, hotel for pickup and any notes you add.
  • Dietary and health notes you choose to share: allergies, intolerances, vegetarian or Muslim-friendly needs, mobility limits. We use them only to prepare your menu and evening.
  • Payment: card payments, whether for the full price or the 30% deposit, are handled by the card payment provider shown at checkout. We never see or store your full card number.
  • Messages: what you send us on WhatsApp or by email.
  • Technical data: your IP address and browser details in the server logs of our web host, and the essential cookies described in our Cookie Policy.

2. Why we use it

To take and confirm your booking, run your tour, prepare a menu that is safe for you, answer your questions, send booking emails and keep the accounting records the law requires. We do not sell your data and we do not send marketing emails.

3. Who we share it with

  • Your guide and our licensed partner operator: your name, group size, hotel, pickup time, WhatsApp number, dietary and allergy notes and, if you chose to pay the rest in cash, the balance still due.
  • Card payment provider: what it needs to process the full payment or the deposit.
  • Email delivery: booking emails are sent through Google’s email service.
  • Web hosting: our host stores the site, bookings and server logs.
  • Google Fonts: the site loads its typefaces from Google, which receives your IP address when a page loads.
  • WhatsApp (Meta): when you message us on WhatsApp, its own privacy policy applies.

4. International transfers

Some of these providers store data outside Vietnam. We use only established providers with their own security and data-protection commitments.

5. How long we keep it

  • Booking and payment records: up to 10 years, the period Vietnamese accounting law requires for accounting records.
  • WhatsApp and email conversations: 24 months after your tour, then deleted.
  • Dietary and allergy notes: kept with your booking record and shared with your guide only for your tour.

6. Your rights

You can ask to see, correct or delete your personal data, or object to how we use it. Where the law requires us to keep a record (for example for accounting), we keep only what is required. Write to [email protected] and we reply within 30 days.

7. Security

The site runs over HTTPS, access to bookings is limited to the people who run your tour, and card details never reach our servers.

8. Children

Bookings are made by adults. We hold information about children only as part of an adult’s booking (for example their age for the group size, or an allergy).

9. Changes

If we change this policy we update the date at the top of this page.

10. Contact

WhatsApp +84 368 938 081 (24/7) · [email protected] · Sapa Night Market Private Food Tours, Sa Pa Ward, Lao Cai Province, Vietnam.